In the event of a dispute, the consumer may resort to an Alternative Dispute Resolution Body:
CNIACC - Centro Nacional de Informação e Arbitragem de Conflitos de Consumo Faculty of Law of the Nova de Lisboa University – Campus of Campolide
1099-032 Lisboa
Telephone: +351 213 847 484 E-mail: cniacc@fd.unl.pt
More information: Consumer Information Portal www.consumidor.pt